Have a cell phone? Pay close attention to your bill

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Thursday, May 16, 2013 - 9:18am

Millions of Americans use cell phones but not all of them pay close attention to the charges on their bill. Here's why you should.

The Federal Trade Commission is cracking down on a little-known practice called 'cramming'. That's when third-party companies place unauthorized charges on consumers' cell phone bills listed under generic titles like "subscription charges."

The FTC filed a lawsuit in April against Wise Media, claiming the company made millions off of such charges. It's the first lawsuit that directly goes after companies accused of cramming.

An attorney for Wise Media said costumers who requested a refund received one. The FTC is pushing for cell phone carriers to offer consumers the option to block all third party billing.


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